RealEngine Support

Get help with AI image generation

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Frequently Asked Questions

What is RealEngine?
RealEngine is a professional AI image generation application that uses advanced FLUX models to create high-quality images from text descriptions. It includes features like face matching, transparent backgrounds, and advanced editing capabilities.
How do I generate an image?
Simply enter a description of what you want to create in the text box and click the send button. The AI will generate a high-quality image based on your prompt in just a few seconds.
What are the different generation modes?
RealEngine offers several modes:
Standard: High-quality image generation
Face Match: Maintain facial consistency using reference images
Vector: Generate images with transparent backgrounds
Edit: Modify existing images with AI
Chat: Interactive AI assistant for creative guidance
How do I use Face Match (PuLID)?
Select the "Face Match" mode, upload a reference image containing the face you want to maintain, then describe the scene you want to create. The AI will generate images that preserve the facial features from your reference image.
What is the Vector mode for?
Vector mode (LayerDiffuse) generates images with transparent backgrounds, perfect for logos, icons, and design elements that need to be placed over other content.
Can I use custom LoRAs?
Yes! You can add personal LoRAs in the settings panel. Enter your LoRA name, AIR ID, and optional trigger words to use your custom trained models.
How much does it cost?
RealEngine uses accelerated processing to provide 30-70% cost savings compared to standard generation. Pricing varies by feature, with most generations being very affordable.
Is my data secure?
Yes, your prompts and generated images are processed securely with enterprise-grade privacy protection. We don't store your generated images or personal prompts.

Getting Started

Quick Start Guide

1. Choose Mode

Select from Standard, Face Match, Vector, Edit, or Chat mode

2. Enter Prompt

Describe the image you want to generate

3. Adjust Settings

Fine-tune parameters in the settings panel

4. Generate

Click send and get your image in seconds

Tips for Better Results

Feature Overview

🎨 Standard Generation

High-quality images using FLUX models

👤 Face Match

Maintain facial consistency with PuLID

📐 Vector Graphics

Transparent backgrounds with LayerDiffuse

🔧 Advanced Editing

Image editing with Kontext models

⚡ Prompt Enhancement

AI-powered prompt optimization

🎯 Custom LoRAs

Use your own trained models

Contact Support

Need help? We're here to assist you with any questions or issues.

📧

Email Support

Get help from our support team

[email protected]
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Website

Visit our main website

realengine.app
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Mobile App

Download our mobile app

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Response Times

We typically respond to support requests within:

  • General inquiries: 24-48 hours
  • Technical issues: 12-24 hours
  • Account issues: 4-8 hours